Delivery Update: We are now shipping to the following countries: France, Ireland, Italy, Netherlands, Spain, Switzerland, Poland, Cyprus, Norway, Germany, Belgium, Finland, Sweden.

 To order simply choose your country at checkout, further details available below. Hand sanitisers cannot be shipped outside of the UK.

 

Pandemic Update: Due to the global health pandemic, delivery times are expected to be affected. As such we are currently unable to guarantee dispatch and delivery within our standard shipping time frame. Please refer to your tracking for up-to-date information and expected delivery dates.

 

UK Delivery Info
We offer free delivery for our UK orders when you spend £40 or more! 

Standard delivery: £3.95

Orders placed before 2pm GMT are usually dispatched 1 business day after the order has been placed. (Business days are Monday - Friday). If your order contains multiple items these may be dispatched separately. 

Your order will be dispatched from our UK warehouse and should reach you in 3-5 business days. Delivery times are stated from the date your order is dispatched, not the date your order is placed.

We aim to fulfil all our orders by their estimated delivery date, however shipping times are out of our control once your package leaves us.

 

Non-UK Delivery Info
Delivery for our customers outside of the UK costs £9.95. All orders are shipped via Royal Mail International Tracked and Signed.

Orders placed before 2pm GMT are usually dispatched 1 business day after the order has been placed. (Business days are Monday - Friday). If your order contains multiple items these may be dispatched separately. 

Your order will be dispatched from our UK warehouse and should reach you in 3-5 business days for countries within Europe and 5-7 business days without Europe. Delivery times are stated from the date your order is dispatched, not the date your order is placed.

We aim to fulfil all our orders by their estimated delivery date, however shipping times are out of our control once your package leaves us.

Any and all customs and duty fees and charges are the responsibility of the buyer and we recommend checking with your local customs office for specific details of any charges that may be incurred. We cannot alter the value of your order on customs declarations.

 

Shipping and Tracking

We usually ship all orders via Royal Mail however we may use other carriers if this is more efficient. We’ll confirm shipping method once your order has been dispatched from our UK warehouse.

We’ll also send you an email with your shipment information and tracking (where available) after your order has been dispatched.

Order Not Received

If your order hasn’t arrived with you as expected please:

  • Check your delivery address was entered correctly. Contact us if there are any errors. 
  • Check the delivery timeframe, if you have reached the estimated delivery date, please wait an additional 24 hours for any deliveries to be completed.
  • Check with your neighbours to confirm whether they have accepted your parcel for you.
  • If you have completed these steps and you have still not received your order, please contact us at hello@trtltravel.com and we would be delighted to assist.

 

For delivery to all other countries, please visit the site based on your location below. If your country is not listed below you can always order from amazon.com or contact the Trtl Support Team at hello@trtltravel.com.

Country
 Website
Australia
Austria
Belgium
Brazil global.trtltravel.com
Canada ca.trtltravel.com
China global.trtltravel.com
Cyprus uk.trtltravel.com
Finland uk.trtltravel.com
France fr.trtltravel.com
Germany de.trtltravel.com
Ireland uk.trtltravel.com
Italy uk.trtltravel.com
Japan jp.trtltravel.com
Malaysia global.trtltravel.com
Mexico global.trtltravel.com

Netherlands uk.trtltravel.com
New Zealand global.trtltravel.com
Norway uk.trtltravel.com
Philippines global.trtltravel.com
Poland eu.trtltravel.com
Singapore global.trtltravel.com
Spain uk.trtltravel.com
Sweden uk.trtltravel.com
Switzerland uk.trtltravel.com
Taiwan global.trtltravel.com
Thailand global.trtltravel.com
United Arab Emirates global.trtltravel.com
United Kingdom
uk.trtltravel.com
United States trtltravel.com